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    Always Discreet money back guarantee

    Money Back Guarantee in Just 3 Steps

    To receive a prepaid card, follow these three simple steps:

    1

    Gather your purchased product, its UPC code and dated receipt

    2

    Include the following information:

    • Your full name
    • Address
    • Date of birth
    • Reason for dissatisfaction

    3

    Mail to appropriate address:

    United States
    ALWAYS DISCREET MBG US
    PO BOX 1108
    DEPT P19247424
    GRAND RAPIDS, MN 55745-1108

    Canada
    ALWAYS DISCREET MBG CA
    PO BOX 10668
    DEPT P192474C24
    THUNDER BAY STN CSC
    ONTARIO, P7B 6V1

    Be mindful that:

    • Offer valid within 60 days of product purchase. Request must be postmarked
      within 60 days of purchase.
    • Limit one refund per name, household and/or address.
    • You must be 18 years of age or age of majority or older.
    • It may take 6-8 weeks to receive your prepaid card.
    • If the UPC and original dated receipt are not included in your refund
      request, you will unfortunately not be eligible for a refund on the
      Always Discreet product purchased.
    • Reproduction, alteration, sale, trade, or purchase of proof of purchase is prohibited.
    • Proof of purchase must be obtained from an Always Discreet product you have purchased yourself.
    • Unfortunately, we are unable to accept incomplete submissions and
      are not liable for lost, late, or undelivered submissions for the Always
      Discreet Money Back Guarantee offer.
    • The use of multiple addresses or PO boxes to obtain additional refunds is fraudulent and may result in prosecution.Multiple submissions will not be acknowledged or returned.
    • Prepaid cards can be used where Visa® cards are accepted, however they are not redeemable as cash, nor are they usable at ATMs or gas pumps. Your prepaid card will expire six months from the date of issue. Terms of prepaid card apply. Cards are issued by Citibank, N.A. pursuant to a license from Visa USA Inc. and managed by Citi Prepaid Services.
    • Refund excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have additional rights, which vary from state to state.
    • Trust is a cornerstone of our corporate mission, and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you, our consumers. For full details of our privacy statement go to: http://www.pg.com/privacy/english/privacy_notice.html
    UNDRWEAR

    Questions?

    For any questions regarding the Always Discreet Money Back Guarantee offer.
    Please contact us at 1-855-317-4195.